How does Frontdesk improve patient flow for healthcare practices?

How Frontdesk by Pneuma helps healthcare businesses and providers improve their practice patient flow
  • Simple online scheduling: Think of an online agent that helps you convert your online traction from your website and social media platforms by allowing them book appointments easily. It will interest you to know that 80% of appointments on PneumaCare were received during off-hours when provider phone lines and social media agents are offline. Your PneumaPage is like an online agent that allows your customers to have all the information that they need to book you for their next healthcare encounter.
  • Guaranteed bookings: Getting appointments is one thing while guaranteeing that a patient will show up for the booked time is something entirely different. PneumaCare guarantees show up by incentivizing patients to make payments for their bookings ahead of time. Our automated platform also guarantees the patient a time slot on the preferred date of encounter.
  • Reviews and Feedback: The most effective way to convert patients is to establish trust during their exploration phase and a key driver of trust is real patient reviews and feedback that can be verified. With PneumaCare’s automated review and feedback collection tool, you can always receive and automatically publish great reviews about your patients’ care experience.
  • Flexible payment options: We enable flexible payment options for every patient during scheduling. Our appointment scheduling module allows patients to make payments via 3 methods: cash at check-in, now with a card, and insurance for insurance users. Our pay with insurance methods allows you to convert patients with active insurance to easily book appointments at your facility as they don’t have to make payments.
  • Open & transparent pricing: Making your pricing visible to your patients makes it very easy for them to plan towards coming to your practice. Similar to going to a restaurant, it is helpful when customers see the menu before visiting. Patients want to know how much services cost as that will help them plan ahead. Your PneumaPage shows your patients all your services and they are able to go ahead with booking or make plans towards making an appointment.

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